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After approximately a year on the job, I followed up on an early request and submitted a Staff report about the IT Division.
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All of the ideas expressed in this article are my personal statements and opinions, and do not reflect the opinions/statements of the City of Urbana.
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Since the IT Division had more or less operated in a black box to everyone else (isn't all IT like that?), I tried to focus on just explaining what IT does. The mindset I had in writing the report was as if I were a consultant who they'd hired to document IT's workings. Stick with what you know, right?
Here is my staff report, and here's a link to my Council presentation about it.
In the end, I was happy with the Staff report, but less so with my performance at Council in presenting it. Two good lessons I learned from my first presentation to Council:
1) Listen carefully to questions, and if you're not 100% ready to discuss a topic, ask for the right to research and come back. (As we're doing on body cameras soon.)
2) Hope that you don't follow a boisterous debate with public comments. The main reason I was ready to speed through my presentation was that it was already 9 PM. Before me was a 75-minute discussion that you fortunately can bypass, due to the excellent editing job performed by Jason. But if you want to watch it, you can do that here.